Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders are processed within 1 business day, after your order ships it will take 2-7 business days to arrive. Overseas deliveries can take anywhere from 7-30 days. Delivery details will be provided in your Shipping Confirmation email.


PLEASE NOTE: Due to limited transportation availability at USPS as a result of covid-19, package delivery times may be extended. For the duration of the epidemic in the USA, Eccentric Mall IS NOT responsible for delivery delays caused by the carriers (USPS, UPS etc) and NO refunds will be issued to customers if they order is delayed by the carrier as long as Eccentric Mall has transferred the package to the carrier and the tracking number is showing that the package is with the carrier.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us via our Contact Form and we’ll take you through the process.

Returns are accepted within 14 days of receiving your order.

PLEASE NOTE: We do not accept returns on customized or made to order purchases. For example decals are not placed in inventory to be sold and are made for each order.

Decals

- Area must be properly clean before applying decal. (We recommend rubbing alcohol).

- DO NOT use glass cleaning products because many will leave a residue behind and will prevent the decal from adhering.

- Area must be smooth, oil and wax free.

- If chemicals for example Rain-X is on your window you should give it a few
weeks for the Rain-X to be completely gone before apply decal.

- If you wash your car in a auto car wash you should give it a few weeks
for the wax to be completely gone before apply decal.

1. Starting from one side, apply pressure using a credit card to slide across 
the surface.

2. - Place the decal facing down on a flat surface. 
    - Slowly remove the transfer tape from the backing  CAREFULLY, DO NOT RIP THE DECAL.
    - Keep the transfer tape flat, only bend the backing.


3. If part of the decal doesn't come up, go over that area with the
 credit card again.

To get your decal facing the opposite direction (right side - left side) please leave a note in the Order Instructions section that is available in your cart.

Only the sizes seen on the product page are available.

The transfer tape is only used to transfer the decal to the surface. You should remove it after you apply the decal as show in the instruction provided on the product page.

- Decals won't adhere to a contaminated surface (oil, dust, etc.) If the decal is place on such surface it will contaminate the adhesive and render the decal useless. 

- If you properly cleaning the surface and try to re-applying the decal it will not adhere once the decal is contaminated.

- The surface must be properly cleaned before the first attempt to apply the decal.

- We recommend rubbing alcohol to clean the surface.

- DO NOT use glass cleaning products because many will leave a residue behind and will prevent the decal from adhering.

- Area must be smooth, oil and wax free.

- If chemicals for example Rain-X is on your window you should give it a few
weeks for the Rain-X to be completely gone before apply decal.

- If you wash your car in a auto car wash you should give it a few weeks
for the wax to be completely gone before apply decal.

Customer support

You can contact us via our Contact Form.